Oxfordshire County Council

County Hall
New Road

01865 792422


Local councillor: Yvonne Constance

Email: yvonne.constance@oxfordshire.gov.uk


Phone:  01235 751475

Mobile:  07976 934884


Highways and Byways

To report any issues with local roads, use FixMyStreet  https://fixmystreet.oxfordshire.gov.uk/


If you need to report obstructions or concerns about public footpaths, use our Countryside Access Management system.


If you need to report an emergency, or are unable to use our online tools, call our Customer Service Centre on 0345 310 1111 – or write to Highway.Enquiries@Oxfordshire.gov.uk.

To report an emergency out of hours, contact the Thames Valley Police 101 service. If there is an immediate potential danger to life, call the emergency services on 999.

Cold Weather Information

OCC Snow Guide
Practical guidance and advice for carrying out your own local snow clearing. Further details of OCC's cold weather support are on the OCC page (linked on left menu).
OCC snowguide.pdf
Adobe Acrobat document [427.9 KB]

OCC has updated their online information and policies and want to let you know what to expect from Oxfordshire County Council in similar situations in the future. We would also be keen to hear feedback on the county council response to the snow in your area.


Gritting runs


  • We aim to keep a network of major roads as free as possible from ice to minimise the risk of accidents. Precautionary salting (or ‘gritting’) helps to achieve this aim.
  • More information on routes and when the gritters are going out is here. We always advise people to take extra care even when roads have been treated.
  • The map below shows the local gritting run routes. The whole area routes can be viewed here (you will need to expand the ‘Other Layers’ arrow and then tick the ‘Gritting Routes’ box) to see the routes.


Grit bins


  • Grit bins were refilled at the start of winter and are being refilled at the moment. There is more information on salt bins here. To request a refill, contact winter.servce@oxfordshire.gov.uk
  • We do encourage self-help. There are around 1300 salt bins across the county for the public to use on the public highway, including footways. 


Pavements and cycle paths


  • Footways only get limited attention by the county council because clearing them is very labour intensive. Only major shopping areas are likely to be treated with salt/grit in the early stages following snowfall.


Snow guidance and government advice



Information and social media


  • During severe weather and other major incidents, the county council uses its website to relay safety messages and update residents. Subscribe to our email alert for media stories for the whole county and your area here (scroll down the right-hand column).
  • Follow us on Twitter and Facebook to receive updates by social media.


Vulnerable children and adults


·       The emergency duty team of social workers (EDT) is on call 24/7, including over the Christmas period. Safeguarding concerns should be reported to 0345 050 7666 (office hours) or 0800 833408 (out of hours). 


Community planning


  • The county council provides advice and support for communities that want to develop a local resilience plan, so they are prepared for extreme weather and emergency situations. More information here.




Site Updated:

21st June 2024

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